Frequestly asked questions
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Frequently Asked Questions
  • What happens to my application once I have submitted it?
    Answer: If you have made an application for a specific job we will consider your information carefully before making a decision whether to take you forward to interview stage. We may contact you to arrange a telephone interview or to raise any queries we have with you. If we feel you do not match the profile we need for the role then we will notify you of our decision. We will also ask you whether you would like us to keep your details in our database so that you can be considered for future roles.
  • I have forgotten my password/locked myself out of my account
    Answer: If you have forgotten your password please select the Forgotten Password link and we will issue you with a new password by email. If you are locked out of the system please use the Contact Us link and we will unlock your account and advise you by email.
  • You don’t have any roles that match my needs at the moment – what should I do?
    Answer: You can make a speculative application and we will keep your details on our system and when we have new jobs available, your application will be matched with our jobs.
  • Can I apply for other roles or other areas of the business if I am unsuccessful with my first application?
    Answer: Yes. Each vacancy has specific competencies and your application will be considered against these.
  • Why do I have to verify my email
    Answer: When registering for a new account or setting up a new vacancy alert you must first verify your email address by clicking the link that we send you during registration. This allows us to confirm ownership of your email address to prevent malicious users from registering your email or leveraging it to send phishing emails to your email account.